August Q ‘n A and Tips

Get easy answers to common technology questions.

Q –  How can I avoid being phished?

A – The best thing is treating every email with caution. If you’re unsure, check the address its been sent from, look for grammatical errors, and see if the layout looks like a normal email from that person or company. If you’re unsure, don’t click any link.

Q – What is an insider threat?

A – It’s the name for when someone within your business gives cyber criminals access to your devices or network. Usually, it’s not malicious. But this is why regularly training your team in cyber security is a must.

Q – How do I choose the right backup for my data?

A – Security and reliability should be your main considerations. Get in touch and we’ll tell you what we recommend.

New to Microsoft 365

Hit send too soon in Outlook?

We’ve all accidentally sent an email before it was ready. Or sent it to the wrong person

And while Outlook’s recall is a popular feature, historically it hasn’t always worked. It was only reliable if the recipient used Outlook too.

Great news. An update due for release next month will make email recall work regardless of where the recipient gets their email.

Ransomware attacks have evolved quite a lot over the course of the past year, and have become one of the most visible threats organizations of all sizes face.Did You Know?

Paying Ransomware Makes You a Bigger Target

Ransomware is evil. It’s where your data is encrypted until you pay a ransom fee to get it back.

Many business owners say they’d pay the fee to resolve the problem quickly. But doing that can make your business an even bigger target for attacks.

80% of ransomware victims who paid up were then hit a second time by the same attackers.


The greatest defense against ransomware is being 100% prepared. You need a working and verified backup, a ransomware resilience plan, and all the right security measures in place BEFORE you are attacked.