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May Q ‘n A and Tips

Get easy answers to common technology questions.

Q – I’ve deleted an important file – can I get it back?

A – If you’ve checked your recycle bin and it’s not there, don’t panic. As long as you have a working backup, your file should be recoverable. Just don’t do anything else… call an expert (we can help).

Q – Why do I keep losing connection to the office Wi-Fi?

A – It may be that your router is overloaded. Restart your device and try again. If that doesn’t work, try connecting on another device – this should tell you if it’s a device or router issue.

Q – I’ve noticed a new Admin account appear on my network. How did that happen?

A – If no one in the business has created this account, you may have an intruder in your network. Contact your IT support to investigate it immediately.

New to Microsoft 365

Working Hours and Location

New options are coming to Outlook that allow you to set more flexible working hours each day and specify where you’re working from.

Everyone can see this so there’s no confusion over when you’re working (and when you’re not.).


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