About EscapeWire

IT and Cybersecurity that work for you

Started in 2003, EscapwWire Solutions is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Buffalo and Western New York. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on EscapeWire for complete IT services and support:

  • One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
  • Peace of Mind – We monitor your entire network, 24/7/365, so that if anything goes wrong – from a virus, to a hacker, to a failed backup – we will know and take action. This frees you to focus on your customers and running your business, not on your IT systems, security and backups. This level of protection also helps protect businesses from the high costs of a breach in lost data, productivity and revenue; potential regulatory fines; and damage to your company’s hard earned trust and reputation.
  • Reputation & Stability – After over 16 years providing consulting and Managed IT Services to clients in a wide range of industries, we have built our reputation on trust, expertise and dedicated customer service.
  • Quick Response – As an IT support provider that specializes in small to medium-sized businesses, we know how painful and frustrating technology issues can be and we do what it takes to keep your company running smoothly.
  • Customer Service – As your trusted IT experts, we take your problems seriously and NEVER talk down to you, regardless of job title. You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

Our Managed Technology Plans and Advanced Cybersecurity Programs deliver what you need and want without overstepping the boundaries of your budget. From cybersecurity services to data backup, EscapeWire is here to team up with you and your company for expert support.

The Benefit of Managed IT
for small to medium sized businesses (SMBs)

IT is an integral part of any company. Managing technology and mitigating risk is a complicated, often expensive and time consuming, part of day-to-day operations. For most SMBs, it’s not cost-effective to maintain a dedicated IT staff to address every challenge. The Managed IT model provides comprehensive, proactive management, implementation and support of your systems and networks – minimizing downtime and allowing your employees to focus on your core business.

Trusted. Innovative. Secure.

Let’s face it, when it comes to your computers and network, you just want it to work. That’s where we come in. With a proactive strategy, we can keep a finger on the pulse of your network and alert you to any problems on the horizon. Each plan is customizable to your needs and budget, and with Managed IT Services, rather than just an IT support company, we become a partner that helps your business to run smoothly so that you can focus on what’s important to you.

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