“We Didn’t Know Solid IT Support Until We Had EscapeWire”
Before hiring EscapeWire, our firm had one person working on our computers. I was even able to fix the occasional computer problem myself, but not anymore.
Technology is constantly changing and becoming more complicated, so we now have EscapeWire hard at work constantly monitoring and more importantly, regularly backing up our systems.
It is so reassuring to know that if someone “loses” something critical, there is a copy that can be restored from our backup.
EscapeWire knows our systems and our needs and when issues arise, they respond quickly to resolve them.
Call them today!
“The best decision we made was to switch our IT support from in-house service to Escape Wire.”
Escape Wire is the most responsive, professional and organized IT support company I ever worked with in my 30 years in Hospitality. Their team is very responsive, replying to support tickets within in an hour or 2, and resolving the issue often within a few hours of the call.
Their team is knowledgeable and communicates well with me, and more importantly among themselves, which makes the support process seamless. The assign the right person to the right task to solve problems quickly.
The best decision we made to switch our IT support from in-house service to Escape Wire.
“EscapeWire is Key to Making Our Business Successful”
EscapeWire is #1 in our opinion. I can sum up them up in four words: Consistency, Professionalism, Friendliness, and Responsiveness. I especially appreciate the fact that they do not assume but rather, they truly listen to us in order to assess and address our needs and issues.
We deal with several IT vendors from software and printing, and we trust EscapeWire to find right solutions to keep our business running. I feel that the entire team at EscapeWire can be called our friends. No better compliment than that!
“Increased Productivity Thanks to EscapeWire”
Since EscapeWire came on board our IT-related down time has been greatly reduced which means we can get more done!
Most of us are not very “tech savvy” so we really appreciate EscapeWire’s expertise and quick response when we need their help. Not only do they fix our issues but they are courteous, patient and professional.
There is real value in their organized approach to maintaining our networks. They are mindful of our business needs and take care to schedule preventative measures and system upgrades at our convenience (not theirs). EscapeWire continues to deliver IT strategies that keep us productive and work within our budget.
“EscapeWire Gives Us Peace of Mind”
We have been working with EscapeWire right from the beginning of our IT journey. As IT gets more complicated and cyber crime more threatening, they continue to meet our growing technology and security needs. With EscapeWire on our team we are free to focus our time and energy on our business.
They bring a personal touch to their service, are easy to work with and respond quickly whenever we need them.
If you’re looking for hands on, responsive IT support, look no further than EscapeWire!
“Reliability To Count On!”
I’ll admit, when my systems don’t work I panic. That’s why I appreciate having EscapeWire in our corner. I know that when I reach out to them with a system problem they will respond quickly and resolve my issue successfully.
If you’re looking for a helpful, high performance IT management team, don’t hesitate to contact EscapeWire.
As a Four-Diamond AAA rated luxury boutique hotel, we have found EscapeWire’s extensive experience with the hospitality industry to be invaluable from development through implementation and now in day-to-day operations. EscapeWire’s brand of responsive service definitely sets them apart and for this we look forward to a long working relationship.
We needed a complete IT solution for a new build of our branded suites hotel. EscapeWire’s team provided the planning, management, installation and maintenance for the wide range of technologies our property requires. They are 100% reliable. This is critical in the 24/7 hotel business, when systems can fail at any time and materially affect our customer satisfaction and bottom-line.